WE'RE HERE TO HELP

Meet The Team at Hope & Healing

About Our Team

Our Team Is Committed to Lasting Healing

At Hope & Healing Addiction Treatment Centers, we believe recovery begins with a compassionate, coordinated team. Our holistic and trauma-informed care team includes licensed clinical therapists, medical professionals, psychiatric providers, behavioral health specialists, and trauma-focused counselors—all working in close collaboration to deliver deeply personalized, integrated care.

Hand-selected for their expertise and shared values, our team has spent years building a unified treatment model proven to help clients who’ve struggled with multiple failed treatment attempts or “failure to launch” challenges. We don’t just focus on short-term stabilization—our team focuses on helping you build a life worth living.

What Makes Our Approach Different

‣ Action-Oriented Goals: Every client follows a structured, intentional schedule designed to cultivate progress, build confidence, and restore daily functioning.

‣ Radical Honesty & Accountability: We foster an environment of transparency and personal ownership, empowering each client to step fully into their recovery.

‣ Dignity-Driven Healing: While no program can "give" someone self-respect, we help our clients reconnect with their own sense of Integrity and Purpose—often for the first time in years.

At Hope & Healing, your past doesn’t define your future. Whether this is your first time in treatment or your final turning point, our team is committed to making this the moment that healing takes root—for good.

Join Our Team

MEET THE TEAM

Crystal, B.A.

Executive Director

Crystal serves as Executive Director of Hope & Healing Addiction Treatment Centers, bringing more than a decade of experience in behavioral health and recovery. She holds a Bachelor’s degree in Addiction Counseling and began her career in 2013 as a prevention specialist and public speaker for Not My Kid.

Crystal’s passion for this work is deeply personal. Her own experiences with addiction and mental health challenges, along with seeing their impact on loved ones, inspired her to help others recognize that where they come from does not have to define who they choose to become.

As Executive Director, Crystal leads with compassion, accountability, and purpose. She has a natural ability to recognize strengths in others, inspire personal growth, and help both clients and staff reconnect with their potential. Her leadership is focused on maintaining high standards of care while creating a supportive environment where people are treated with dignity, understanding, and respect.

Jamie, LCSW

CLINICAL DIRECTOR

Jamie, LCSW is a Licensed Clinical Social Worker with over a decade of experience helping adults heal from co-occurring substance use and mental health disorders. She brings a trauma-informed, client-centered approach to both therapy and leadership, believing that recovery is possible when people are met with empathy, structure, and a genuine sense of belonging. Jamie’s career has spanned a wide range of treatment settings, including detox, residential treatment, psychiatric inpatient care, crisis intervention, and outpatient therapy.

She is trained in trauma recovery, addiction treatment, and EMDR (Eye MovementDesensitization and Reprocessing), an evidence-based therapy that helps individuals process and heal from trauma, often at the core of substance use challenges. Jamie is also registered with the Arizona Board of Behavioral Health Examiners as a Clinical Supervisor. As Clinical Director, Jamie is dedicated to ensuring that programs deliver effective, evidence-based, and culturally responsive care.

As an Arizona native, she is especially passionate about serving her community and creating lasting change. Jamie strives to foster an environment where clinicians feel supported and where every client experiences safety, trust, and empowerment from the moment they walk through the door.

Tom

DIRECTOR of CULTURAL AFFAIRS

Thomas is a proud member of the Nottawaseppi Huron Band of the Potawatomi(NHBP), a U.S. Marine Corps veteran, and an alumnus of Hope and Healing AddictionTreatment Centers. He also holds membership with the Operating Engineers Local 324 of Michigan. With a background rooted in service, skilled trades, and long-term recovery, Thomas brings a powerful combination of lived experience, cultural knowledge, and spiritual leadership to his role.

Having walked through his own healing journey, Thomas is passionate about helping others find hope and direction. He is a certified White Bison Wellbriety instructor and an instructor through the Native American Fatherhood and Families Association (NAFFA), specializing in culturally grounded recovery rooted in Indigenous values and teachings.

As Director of Cultural Affairs, Thomas plays a key role in integrating traditional healing practices into clinical treatment. He leads talking circles, ceremonies, and cultural programming based on the medicine wheel—offering a holistic framework for balance and well-being. Thomas believes these teachings are not exclusive to Native people, but are universal tools for anyone seeking spiritual, emotional, physical, and mental healing.

He is currently entering his second year studying Cultural Studies at Red Lake Nation College, an all-Native institution committed to advancing Indigenous knowledge, education, and leadership. His leadership reflects the strength of tradition, the power of recovery, and a deep commitment to helping individuals rediscover purpose, identity, and connection.

Lynette, MA, LPC

ASSISTANT CLINICAL DIRECTOR

Lynette Howard serves as Assistant Clinical Director at Hope & Healing Addiction Treatment Centers. She holds master’s degrees in Professional Counseling and Sociology and brings nine years of experience to the behavioral health field.

With a passion for helping people recognize their strengths and navigate difficult experiences, Lynette is committed to creating a safe, compassionate, and nonjudgmental environment for healing. Specializing in clinical oversight and supervision, she brings empathy, authenticity, strong communication, and a solution-focused approach to her work. Lynette believes every client deserves to feel heard, understood, and supported as they develop practical tools for meaningful, lasting change and recovery.

Toivo, LPC

CLINICAL SUPERVISOR

Toivo serves as Clinical Supervisor at Hope & Healing Addiction Treatment Centers. He holds a Master’s degree in Clinical Mental Health and Counseling and brings more than 12 years of experience as a mental health therapist, including seven years in clinical supervision.

Driven by a belief that everyone deserves to feel safe, supported, and valued, Vince is passionate about helping people believe in themselves again and build more fulfilling lives. His experience across multiple levels of care allows him to guide and support Hope & Healing’s clinical team as they help clients work toward their individual treatment and recovery goals.

Known for his nonjudgmental approach and genuine interest in people, Vince helps foster a compassionate clinical environment where both clients and staff feel supported.

Kim

OUTPATIENT PROGRAM MANAGER

Kim Staaf is a compassionate and driven leader at Hope & Healing Addiction Treatment Centers, where she serves as the Outpatient Program Manager. A current student at Arizona State University majoring in Information Technology, Kim balances her academic pursuits with a deep passion for helping others heal and grow.

Kim is a compassionate and dedicated professional with a big heart and a genuine curiosity to learn. She deeply cares about seeing clients succeed and works tirelessly to support their goals. Her journey in behavioral health began with Hope & Healing while she was preparing to receive her 18-month sobriety chip. On July 27, 2025, Kim celebrated five years clean and sober from all mind-altering substances—a milestone that reflects her resilience and unwavering commitment to recovery.

Having walked her own path, Kim brings lived experience, empathy, and authenticity to her role.She is living proof that your past does not define your future, and that recovery is not only possible, it’s transformative. Her personal strength and passion for helping others shine through in every interaction, inspiring clients to believe in themselves and embrace their own healing journeys.

Chaka

SITE MANAGER

Chaka serves as RTC Site Manager at Hope & Healing Addiction Treatment Centers, bringing more than 10 years of experience in behavioral health, residential treatment, client care, and leadership. She is committed to continued professional growth and is currently pursuing a Master’s degree in Forensics, along with additional certifications and specialized training.

As RTC Site Manager, Chaka oversees daily residential operations while helping maintain a safe, structured, and supportive treatment environment. Her leadership approach balances compassion with accountability, ensuring clients feel seen, heard, and respected while receiving the structure and guidance needed to move forward in recovery.

Chaka is passionate about helping people rebuild their lives and recognize their own strength and potential. She believes a person’s most difficult chapter does not have to define their future and is dedicated to helping clients find hope, take meaningful steps toward change, and discover who they can become through recovery.

Stacy

SITE MANAGER, CARE COORDINATOR

Stacy serves as Site Manager and Care Coordinator at Hope & Healing Addiction Treatment Centers, bringing three years of experience in the behavioral health and recovery field. She is a Certified Medical Assistant (CMA) and is currently pursuing a degree in Social Work at Grand Canyon University.

Stacy is passionate about giving back to the recovery community by providing compassionate, nonjudgmental guidance and support. Through active listening and empathy, she works to empower clients to make positive choices while maintaining the healthy boundaries and structure that support lasting recovery.

Hope & Healing holds a special place in Stacy’s heart, as the organization gave her an opportunity to build a career in the field without allowing past mistakes to define her future. That experience shapes the way she approaches clients today—with kindness, understanding, and a belief that everyone deserves the opportunity to find hope, healing, and a path forward.

AlexAndrea “Allie”

OP Program Assistant Manager

Allie serves as OP Program Assistant Manager at Hope & Healing Addiction Treatment Centers, bringing seven years of experience in behavioral health, including three years as a Behavioral Health Technician and four years in program coordination. Her expertise is grounded in hands-on experience, continued professional development, and coursework focused on mental health.

Allie entered the behavioral health field hoping to make a difference in the lives of others and quickly discovered how meaningful the work would become in her own life. She is passionate about recognizing and celebrating each client’s progress, including the small victories that can become important milestones in recovery.

Highly detail-oriented and skilled at managing multiple moving parts, Allie brings organization, accuracy, and a commitment to continuous improvement to her role. Above all, she values the supportive community at Hope & Healing and wants every client to know they have a team genuinely invested in their success and cheering them on throughout their journey.

Sarah

LEAD of ADMISSIONS & INTAKES

Sarah serves as Lead of Admissions & Intakes at Hope & Healing Addiction Treatment Centers, bringing five years of experience across residential treatment, community shelters, case management, and social work. She is also a Certified Peer Support Specialist in Arizona and has experience partnering with therapists to provide DBT skills training.

Sarah is passionate about helping individuals take that important first step toward healing. As one of the first voices clients may hear when reaching out to Hope & Healing, she guides individuals and families from the initial call through admission, including prescreening, assessments, insurance verification, and coordination with referral partners.

Known for her calm presence, attention to detail, and ability to see the potential in others, Sarah strives to make the admissions process feel welcoming and manageable. She believes no one should feel judged or rushed when asking for help and is committed to making the path into treatment as supportive and straightforward as possible.

Cassondra

ADMISSIONS/INTAKE SPECIALIST

Cassondra serves as an Admissions/Intake Specialist at Hope & Healing Addiction Treatment Centers, bringing more than 10 years of experience in behavioral health and substance use treatment. She holds an Associate Degree in Psychology and has experience in direct client care, case management, admissions, intake assessments, and business development.

Cassondra is passionate about helping individuals and families navigate what can often feel like an overwhelming first step toward treatment. With compassion, empathy, and clear communication, she guides clients through the admissions and intake process while ensuring they feel heard, respected, and supported.

Known for her ability to build genuine connections and advocate for others, Cassondra believes every person is more than a diagnosis or the challenges they are facing. She is proud to help clients take their first steps toward healing, lasting recovery, and a healthier future.

Abigail

INTAKE SPECIALIST

Abigail brings more than a decade of experience in behavioral health, addiction treatment, and client-centered care. She holds a bachelor’s degree in Psychology from Arizona State University and a master’s degree in Counseling from California State University, Fullerton, with training in trauma-informed care, EMDR, attachment-based approaches, IFS, CBT, DBT, and motivational interviewing.

For Abigail, this work is also deeply personal. Her ability to connect with others is shaped by her own understanding of the pain and complexity of addiction. She believes deeply in second chances and do-overs — that there is no rulebook for being human, and people are allowed to change direction, begin again, and create a different life at any point in their story.

Above all, Abigail strives to help people feel seen, heard, and understood. She is also a proud mom of two, a role that continually deepens her belief in resilience, connection, and unconditional love.

Mike

DIRECTOR of COMMUNITY RELATIONS

As the Director of Community Relations, Michael’s focus is on creating and maintaining strong relationships with individuals and organizations in the community we serve. His goal is to offer our program as a resource to those seeking treatment for addiction and general mental health. He is driven, passionate, and feels a sense of purpose in his work—confident that his experience has value and can help others find the miracle of recovery.

Katie

BUSINESS DEVELOPMENT REPRESENTATIVE

Business Development Representative

Recently joining Hope & Healing Addiction Treatment Centers as a Business Development Representative, she brings more than six years of experience in behavioral health and substance use treatment. Her career began in admissions and later expanded into discharge planning at Valley Hospital, where she supported individuals and families through various stages of mental health and substance use treatment. Her experience working with both commercial insurance and Medicaid populations has given her a well-rounded understanding of the challenges individuals may face when accessing and navigating care.

Her passion for behavioral health is rooted in both professional experience and her own recovery journey. With nearly nine years in recovery, she brings genuine empathy and a firsthand understanding of the courage it can take to seek treatment. Her experience has strengthened her belief in the importance of creating the time and space to heal, grow, and build a strong foundation for lasting recovery.

At Hope & Healing, she is passionate about building meaningful relationships with referral partners, strengthening connections throughout the behavioral health community, and helping individuals access the care and support they need to begin their own path toward recovery.

Selena, LMSW

THERAPIST, CLINICAL SUPERVISOR

Selena is a Lead Therapist and Clinical Services Supervisor with five years in the helping profession. She holds a Bachelor’s degree in Psychological Sciences with minors in Social Work and Spanish and a Master’s in Social Work.

Selena found her passion for substance use and trauma work while working overseas on a military base in Japan, where she supported service members through their recovery journeys. She has since continued to grow her experience working with diverse populations and has received training in DBT, Motivational Interviewing, trauma, EMDR, MRT (Master Resilience Training), substance use disorders, and attachment.

As a therapist, Selena strives to be authentic, compassionate, and nonjudgmental. She believes in creating a space where people can feel safe being themselves, build trust, and do the hard work of healing. She believes therapy is collaborative and that people deserve to feel supported while also being challenged to grow. One of the things Selena values most about this work is helping people reconnect with themselves, experience healing, and find a sense of peace. She is passionate about helping people build a life that feels authentic and meaningful. Selena truly believes Hope and Healing is a place where people can find hope, heal, and discover that a different life is possible.

Taylor

CLINICAL COORDINATOR

Taylor brings a deep sense of empathy and authenticity to her role as an Associate Addiction Counselor. With dual master’s degrees in Forensic Psychology and Addiction Psychology, and a bachelor’s in Forensic Psychology, Taylor blends academic knowledge with lived experience—offering clients a truly trauma-informed, person-centered approach to healing.

Taylor was called to this work through her own journey in recovery. Having personally experienced the challenges of addiction and transformation, she understands how overwhelming and isolating the healing process can feel. Her personal growth fuels her passion to help others reclaim their lives, reconnect with their purpose, and find meaning through recovery.

Known for her warm, nonjudgmental presence, Taylor creates a space where clients feel safe to be themselves and speak openly. She specializes in working with adults navigating trauma, addiction, anxiety, and relationship challenges. Her therapeutic approach is both compassionate and practical—tailored to the individual and grounded in evidence-based practices like Cognitive Behavioral Therapy (CBT), mindfulness, and EMDR principles.

Taylor believes therapy is a collaborative and empowering process. Whether someone is taking their first step toward healing or continuing a long-term journey, she meets them exactly where they are—with respect, flexibility, and unwavering support.

James, LCSW

THERAPIST

James is a Licensed Clinical Social Worker with over 20 years of experience helping individuals overcome addiction, trauma, and co-occurring mental health challenges. He holds a Master of Social Work from Arizona State University and a Bachelor of Science in Computer Information Systems from Park University.

James is specially trained in Cognitive Processing Therapy (CPT) and Eye Movement Desensitization and Reprocessing (EMDR) for Post-Traumatic Stress Disorder, bringing advanced trauma-informed care to every client interaction.

At Hope & Healing Addiction Treatment Centers, James serves as a therapist for both Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs, providing individual and group therapy with a special focus on the Veteran population.

His deep empathy, clinical insight, and extensive experience working with Veterans in inpatient, outpatient, and residential settings make him an invaluable member of our team. James is passionate about guiding clients toward lasting recovery and helping them achieve their personal goals. He believes in the power of compassionate care and knows firsthand that treatment works. “It’s humbling,” he says, “to walk alongside people as they rebuild their lives."

Emily, LMSW

THERAPIST

Emily Eckheart is a Licensed Master Social Worker at Hope & Healing Addiction Treatment Centers. She earned her Master of Social Work (MSW) from the University of St. Thomas in Minnesota and specializes in working with adults navigating mental health and substance use recovery.

Emily provides both individual and group therapy with a focus on anxiety management, emotional regulation, coping skills, relapse prevention, and healthy strategies for long-term recovery. She is passionate about helping clients recognize their strengths, develop practical skills, and work toward meaningful personal goals.

Known for her empathetic, patient, and approachable nature, Emily strives to create a safe, nonjudgmental environment where clients feel comfortable being open and honest. She believes progress looks different for everyone and that even small steps can lead to meaningful change.

Sierra

CLINICIAN

Sierra Lucky serves as a Clinician at Hope & Healing Addiction Treatment Centers. She holds a Bachelor’s degree in Human Services and is currently pursuing her Master’s in Clinical Mental Health Counseling, with an expected graduation in March 2027.

Inspired by her own experience in recovery, Sierra is passionate about helping individuals navigate substance use and co-occurring mental health challenges. She works with clients to explore underlying emotions, experiences, and patterns while developing practical skills that support meaningful, lasting change.

Known for her empathy, active listening, patience, and compassion, Sierra strives to create a safe and nonjudgmental environment where clients feel heard, respected, and understood. She believes in each person’s ability to grow and is committed to helping clients recognize their strengths and move forward with greater confidence and hope.

Brett, M.L.S., M.H.R.E.L.

CASE MANAGER

Brett Melvin Baker serves as a Case Manager at Hope & Healing Addiction Treatment Centers, bringing more than three years of experience in case management, recovery support, and human services. His extensive educational background includes degrees in Business Management, Management, Legal Studies with an emphasis in Tribal and Criminal Law, and Human Resources and Employment Law.

Drawing from both professional and personal recovery experience, Brett is passionate about helping clients overcome barriers and build greater stability and independence. He specializes in client advocacy and resource coordination, assisting individuals with housing, employment, legal and probation matters, community resources, and recovery planning.

Known for his empathy, communication, organization, and dependability, Brett believes in working alongside clients rather than simply telling them what to do. His goal is to ensure each person feels heard, respected, and supported as they work toward lasting recovery and overall well-being.

Colby

CASE MANAGER

Colby Morgan serves as a Case Manager at Hope & Healing Addiction Treatment Centers, with a background in peer support, behavioral health, and case management. He is passionate about helping individuals recognize their strengths, rebuild confidence, and develop the skills needed to create healthier, more independent lives.

In his role, Colby provides direct support to clients throughout residential treatment, helping with recovery and life skills, communication and boundaries, coping strategies, mindfulness, self-care, and wellness. He also assists clients with practical needs such as employment resources, appointments, and connections to community services as they prepare for life beyond treatment.

Colby believes that asking for help is a sign of strength. Through compassion, encouragement, and practical support, he strives to help each client make meaningful progress and build a stronger foundation for lasting recovery.

Dana

DIRECTOR of COMPLIANCE

Dana serves as Hope and Healing’s Director of Compliance, overseeing adherence to all federal, state, and local regulations. With a focus on maintaining the organization’s ethical standards, she ensures that the organization operates within legal and regulatory frameworks while supporting its growth and development. Dana holds a bachelor’s degree in Social Work and a master’s degree in communication and public Relations. Her extensive experience includes over 20 years in healthcare management, with a strong background in serving the elderly and building community partnerships. Her expertise helps guide Hope and Healing toward becoming a top-rated, comprehensive behavioral health organization committed to ethical excellence.

Dan, CPB

DIRECTOR of BILLING & UTILIZATION REVIEW

With a background in Business Administration and a dual focus in Finance and Entrepreneurship, Daniel Zupnick brings a strategic mindset and a heart for service to his role as Director of Billing and Utilization Review. A Certified Professional Biller (CPB), Daniel ensures that the critical behind-the-scenes systems at Hope & Healing run smoothly, ethically, and efficiently—so more people can access life-changing care.

After building a successful career in real estate, Daniel felt a strong pull to do work that was more purpose-driven. Inspired by Hope & Healing’s mission to support individuals through trauma and recovery, he now channels his skills into creating streamlined billing systems and scalable operational processes. His work directly supports the center’s ability to reach more individuals and deliver high-quality, trauma-informed treatment.

Known for his detail-oriented mindset and step-by-step approach to problem-solving, Daniel is a natural when it comes to numbers, compliance, and strategic planning. But it’s his collaborative spirit and team-first attitude that truly set him apart—always ready to help wherever needed to keep the organization running effectively. Daniel believes in the power of systems to drive impact. At Hope & Healing, he’s proud to be part of an organization that prioritizes long-term wellness, meaningful connection, and better futures for individuals and communities.

Sabrina

BILLING ASSISTANT

Sabrina Lynn McIntyre is a dedicated Billing Assistant at Hope & Healing Addiction Treatment Centers, where she brings over two years of experience in medical billing and coding. With a diploma in Medical Billing & Coding, Sabrina specializes in ensuring accuracy and efficiency in the billing process while helping clients access the care they need without unnecessary barriers.

Her role includes verifying insurance coverage, securing authorizations, and maintaining error-free documentation—all of which contribute to smooth operations and a positive experience for clients and providers alike. Known for her meticulous attention to detail, teamwork, and positive outlook, Sabrina thrives in process-driven environments that require precision and consistency.

Sabrina’s passion for her work is deeply personal. Having family members in recovery, she understands the importance of compassionate, quality care and takes pride in supporting the mission of Hope & Healing. By advocating for accurate billing and clear communication with insurance providers, she helps ensure that clients can stay focused on healing while receiving the treatment they deserve.

Casper

FLEET MANAGER

Casper Johnson serves as the Fleet Manager at Hope & Healing Addiction Treatment Centers, where he oversees all aspects of transportation and vehicle upkeep. With three years of experience in logistics and fleet management, Casper combines his analytical skills, attention to detail, and strong aptitude for numbers to ensure safe, reliable, and efficient transportation services for clients and staff.

Casper’s professional development includes active membership in NAFA (National Association for Fleet Administrators) and participation in multiple safety seminars, equipping him with specialized knowledge in fleet operations and safety standards. His leadership ensures that vehicles are maintained to the highest standards, contributing to the smooth functioning of daily operations.

What Casper values most about his role is being part of an organization that truly goes above and beyond for its clients. He believes Hope & Healing offers far more than other treatment centers in the Valley, providing compassionate, trauma-informed care that makes a lasting difference. By managing logistics behind the scenes, Casper helps create a dependable, supportive environment where clients can focus fully on their healing journey.

Ali

BEHAVIORAL HEALTH TECHNICIAN

Ali serves as a Night Shift Behavioral Health Technician at Hope & Healing Addiction Treatment Centers, bringing four years of experience to the behavioral health field. He holds a Bachelor’s degree in English Language and Literature as well as a Diploma in Educational Qualification.

Ali is passionate about supporting individuals through difficult times and creating an environment where clients feel heard, respected, and understood. In his role as a BHT, he provides compassionate direct care, supports daily activities and treatment plans, encourages positive coping skills, and helps maintain a safe, structured, and therapeutic environment.

Known for his compassion, patience, reliability, and strong communication skills, Ali approaches each client without judgment and with respect for their individual needs. He is committed to continuing his professional growth while being a consistent and trusted source of support for those in Hope & Healing’s care.

Dom

BEHAVIORAL HEALTH TECHNICIAN

Dom McGuire brings deep compassion and powerful lived experience to his role as a Behavioral Health Technician at Hope & Healing. After overcoming a 20-year struggle with addiction following the loss of his wife, Dom made the courageous decision to turn his life around—and now dedicates himself to helping others do the same.

Dom is certified in Peer Support, Motivational Interviewing, Trauma-Informed Care, and CPR, and holds additional training through RHAAZ House Manager I & II modules. With two years in the behavioral health field and a Level 1 Fingerprint Clearance Card, he combines professional skills with personal insight to support clients through every stage of their recovery journey.

As both a Peer Support Specialist and House Manager, Dom is known for his infectious energy, empathetic presence, and genuine ability to connect with clients from all walks of life. His mission is to show others that change is possible—and that recovery is not only achievable, but life-changing.

“I’m here to guide, support, and walk beside you as you shape your recovery—because you’ve already made the first great choice by being here.”

Taytum

BEHAVIORAL HEALTH TECHNICIAN

Taytum serves as a Behavioral Health Technician at Hope & Healing Addiction Treatment Centers. She was drawn to the behavioral health field by a genuine desire to help and support people during challenging times.

Known for her kindness, understanding, empathy, and ability to listen, Taytum strives to create a supportive environment where clients feel heard and respected. In her role as a BHT, she provides compassionate day-to-day support and works to be a dependable presence for clients throughout their treatment journey.

Taytum believes that sometimes simply having someone who will listen, understand, and offer encouragement can make a meaningful difference in a person’s recovery.

Adam

GROUP FACILITATOR

Originally from Seattle, Adam spent part of childhood in Holland and Canada, experiences that helped shape an appreciation for different cultures and perspectives. This diverse professional background includes business ownership, contracting, sales, customer service, financial services, and behavioral health.

At Hope & Healing, Adam brings strong communication skills, empathy, and a genuine belief in each person’s ability to recover and grow. Guided by Jewish and Buddhist traditions, Adam prioritizes values of compassion, reflection, community, and personal responsibility.

Outside of work, Adam enjoys yoga, working out, traveling, sand volleyball, movies, reading, and cheering on the Seattle Seahawks.

Bri, BA

GROUP FACILITATOR

Bri serves as a Group Facilitator at Hope & Healing Addiction Treatment Centers and holds a Bachelor of Arts in Forensic Psychology. She is passionate about contributing to mental and behavioral healthcare, with a particular interest in supporting justice-involved populations.

Tenacious, eager to learn, and always open to feedback, Bri brings curiosity and dedication to her work. She also has a strong interest in research examining the relationship between adverse experiences, mental health, and criminality.

Ian

GROUP FACILITATOR

Ian Castillo serves as a Group Facilitator at Hope & Healing Addiction Treatment Centers. He holds an Associate degree in Addiction Studies and Counseling and brings four years of experience in the behavioral health field.

Drawing from his own experience with recovery programs, Ian understands firsthand the challenges clients may face. He is passionate about providing ground-level, peer-to-peer support and strives to be a steady source of guidance for those navigating recovery. Ian’s ability to meet clients where they are helps him build genuine connections and create meaningful, relatable group experiences.

“My purpose is to be a lighthouse and guide those who can’t see for themselves in the storm, because someone once did that for me.”

DJ

SITE MANAGER

D.J. serves as House Manager at Hope & Healing Addiction Treatment Centers and brings nearly eight years of experience working in recovery. His background includes training as an EMT, Sports Medicine and Orthopedic Assistant, an Associate degree in Correctional Officer Training, and certification as a Behavioral Health Technician (BHT).

With eight years of sobriety himself, D.J. brings both professional experience and a personal understanding of the recovery journey to his role. Compassionate and caring, he is passionate about helping others find stability, hope, and a path forward. After working with several recovery programs throughout his career, D.J. is proud to be part of the Hope & Healing team.

Heather

REGISTERED DIETICIAN NUTRITIONIST

Heather brings over 15 years of experience as a Registered Dietitian Nutritionist specializing in behavioral health and substance use recovery. With a Master’s in Multidisciplinary Health Communications and a Bachelor’s in Nutrition and Dietetics, she integrates trauma-informed care, motivational interviewing, and relapse prevention into her practice.

At Hope & Healing, Heather designs personalized nutrition plans that support mood stability, medication efficacy, and sustainable recovery. Known for her evidence-based, client-centered approach, she ensures nutrition is a core part of every treatment plan.

Tony

PSYCHIATRIC MENTAL HEALTH NURSE PRACTITIONER

Tony is a Board-Certified Psychiatric Mental Health Nurse Practitioner with a Master of Science in Nursing and more than two years of experience in behavioral health. His clinical focus includes mental health and substance use disorders, where he combines medical expertise with a compassionate, trauma-informed approach.

Tony’s path to psychiatric nursing was shaped by his desire to serve others in moments of crisis. Originally drawn to firefighting, he later discovered the profound impact of mental health care through conversations with nurses and clients in recovery. That realization inspired him to pursue advanced psychiatric nursing, where he now helps clients navigate challenges, build resilience, and rediscover their inner strength.

At Hope & Healing, Tony is known for his empathy, strong communication skills, and calm presence in high-pressure situations. He connects with clients in a genuine, nonjudgmental way, creating a safe environment for open dialogue. His resilience and thorough assessments ensure that every client receives individualized, evidence-based care.

Tony began his career in behavioral health as a Behavioral Health Technician, an experience that shaped his deep respect for the courage it takes to seek help. Today, as a psychiatric nurse practitioner, he continues to honor each client’s voice and story—committed to guiding them with compassion and advocating for their healing.

Chloe 🐾

AMBASSADOR - PAWS of HOPE

Chloe is a professionally trained therapy dog known for her intuitive nature, comforting presence, and unmistakable charm. With a keen sensitivity to emotional needs, she provides support to individuals navigating stress, anxiety, trauma, and other challenges. Her gentle demeanor and affectionate spirit create a safe and welcoming environment for healing.

Beyond her therapeutic role, Chloe brings a unique blend of confidence and character to every interaction. Her expressive personality—equal parts sass and sweetness—makes her a favorite among clients and staff alike. Whether she’s offering quiet companionship or a playful nudge, Chloe’s presence is a reminder that healing can come in many forms.

When she’s not offering comfort and companionship, Chloe can be found lounging by the sweat lodge, savoring cheeseburgers, chasing lizards with wild abandon, and soaking up all the belly rubs and naps she can get. Her downtime is just as spirited and heartwarming as her work. 🐾

George 🐾

AMBASSADOR - PAWS of HOPE

George is more than just a dog he’s a gentle soul with a story of resilience and healing. Once a victim of hardship and trauma, George faced challenges no animal should ever endure. With time, care, and love, he found safety at Hope and Healing where he is now cherished as part of the family.

Today, George shines as a symbol of hope and strength. His kind eyes, wagging tail, and affectionate nature bring comfort to everyone he meets. He has an extraordinary ability to sense when someone needs a little extra love, offering quiet companionship, joy, and a calming presence to clients on their own recovery journeys.

George’s journey reminds us that healing is possible, even after the hardest times. His beautiful personality touches hearts every day, filling the home with warmth, laughter, and peace. 🐾

Hope & Healing Is

CARF Accredited & LegitScript Certified

With locations in Mesa, Scottsdale, Phoenix, and Surprise, AZ, Hope & Healing Addiction Treatment Centers are the premier Residential and Outpatient Treatment Centers in Arizona treating substance use disorder, trauma-related issues, mood and anxiety, and co-occurring disorders.