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Meet The Team at Hope & Healing

About Our Team

Our Team Is Committed to Lasting Healing

At Hope & Healing Addiction Treatment Centers, we believe recovery begins with a compassionate, coordinated team. Our holistic and trauma-informed care team includes licensed clinical therapists, medical professionals, psychiatric providers, behavioral health specialists, and trauma-focused counselors—all working in close collaboration to deliver deeply personalized, integrated care.

Hand-selected for their expertise and shared values, our team has spent years building a unified treatment model proven to help clients who’ve struggled with multiple failed treatment attempts or “failure to launch” challenges. We don’t just focus on short-term stabilization—our team focuses on helping you build a life worth living.

What Makes Our Approach Different

‣ Action-Oriented Goals: Every client follows a structured, intentional schedule designed to cultivate progress, build confidence, and restore daily functioning.

‣ Radical Honesty & Accountability: We foster an environment of transparency and personal ownership, empowering each client to step fully into their recovery.

‣ Dignity-Driven Healing: While no program can "give" someone self-respect, we help our clients reconnect with their own sense of Integrity and Purpose—often for the first time in years.

At Hope & Healing, your past doesn’t define your future. Whether this is your first time in treatment or your final turning point, our team is committed to making this the moment that healing takes root—for good.

Come Join Our Team

MEET THE TEAM

Jamie, LCSW

Clinical Director

Jamie, LCSW is a Licensed Clinical Social Worker with over a decade of experience helping adults heal from co-occurring substance use and mental health disorders. She brings a trauma-informed, client-centered approach to both therapy and leadership, believing that recovery is possible when people are met with empathy, structure, and a genuine sense of belonging. Jamie’s career has spanned a wide range of treatment settings, including detox, residential treatment, psychiatric inpatient care, crisis intervention, and outpatient therapy.

She is trained in trauma recovery, addiction treatment, and EMDR (Eye MovementDesensitization and Reprocessing), an evidence-based therapy that helps individuals process and heal from trauma, often at the core of substance use challenges. Jamie is also registered with the Arizona Board of Behavioral Health Examiners as a Clinical Supervisor. As Clinical Director, Jamie is dedicated to ensuring that programs deliver effective, evidence-based, and culturally responsive care.

As an Arizona native, she is especially passionate about serving her community and creating lasting change. Jamie strives to foster an environment where clinicians feel supported and where every client experiences safety, trust, and empowerment from the moment they walk through the door.

Tom

Director of Cultural Affairs

Thomas is a proud member of the Nottawaseppi Huron Band of the Potawatomi(NHBP), a U.S. Marine Corps veteran, and an alumnus of Hope and Healing AddictionTreatment Centers. He also holds membership with the Operating Engineers Local 324 of Michigan. With a background rooted in service, skilled trades, and long-term recovery, Thomas brings a powerful combination of lived experience, cultural knowledge, and spiritual leadership to his role.

Having walked through his own healing journey, Thomas is passionate about helping others find hope and direction. He is a certified White Bison Wellbriety instructor and an instructor through the Native American Fatherhood and Families Association (NAFFA), specializing in culturally grounded recovery rooted in Indigenous values and teachings.

As Director of Cultural Affairs, Thomas plays a key role in integrating traditional healing practices into clinical treatment. He leads talking circles, ceremonies, and cultural programming based on the medicine wheel—offering a holistic framework for balance and well-being. Thomas believes these teachings are not exclusive to Native people, but are universal tools for anyone seeking spiritual, emotional, physical, and mental healing.

He is currently entering his second year studying Cultural Studies at Red Lake Nation College, an all-Native institution committed to advancing Indigenous knowledge, education, and leadership.

His leadership reflects the strength of tradition, the power of recovery, and a deep commitment to helping individuals rediscover purpose, identity, and connection.

Laura, LPC

Therapist

Laura is an Argosy University of Phoenix Alumni who graduated with her Master’s degree in Counseling in 2008. Laura has worked in various settings such as Outpatient, Residential Treatment and Crisis Therapy in both clinical and administrative roles. Laura has 12 years of experience as a therapist/behavioral health clinician and 4 and a half years as a Clinical Supervisor/Clinical Program Manager.

Laura is a native Arizonian who is a Licensed Professional Counselor and registered clinical supervisor with the Arizona Board of Behavioral Health. Laura practices in the areas of children, adolescence, adults, family and recovery maintenance, general mental health, trauma, anxiety, depression, suicidal ideation, self-harm, youth or adolescent sexually maladaptive behaviors, self-esteem, body image issues, eating disorders, mood disorders, anger management issues and emotional regulation.

Laura utilizes and has training in CBT, DBT, TF-CBT, EMDR, Motivational Interviewing, Acceptance Commitment Therapy, Treatment of Sexually Maladaptive Behaviors, Play Therapy and Strategic Family Therapy to ensure services are individualized and person centered.

Laura enjoys spending time with her family, friends and with her 3 dogs. Laura also enjoys reading, walking, movies, dog training and art.

SELENA, LMSW

Therapist

James, LCSW

Therapist

James is a Licensed Clinical Social Worker with over 20 years of experience helping individuals overcome addiction, trauma, and co-occurring mental health challenges. He holds a Master of Social Work from Arizona State University and a Bachelor of Science in Computer Information Systems from Park University.

James is specially trained in Cognitive Processing Therapy (CPT) and Eye Movement Desensitization and Reprocessing (EMDR) for Post-Traumatic Stress Disorder, bringing advanced trauma-informed care to every client interaction.

At Hope & Healing Addiction Treatment Centers, James serves as a therapist for both Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs, providing individual and group therapy with a special focus on the Veteran population.

His deep empathy, clinical insight, and extensive experience working with Veterans in inpatient, outpatient, and residential settings make him an invaluable member of our team. James is passionate about guiding clients toward lasting recovery and helping them achieve their personal goals. He believes in the power of compassionate care and knows firsthand that treatment works. “It’s humbling,” he says, “to walk alongside people as they rebuild their lives.”

Taylor, LAAC

Therapist

Taylor brings a deep sense of empathy and authenticity to her role as an Associate Addiction Counselor. With dual master’s degrees in Forensic Psychology and Addiction Psychology, and a bachelor’s in Forensic Psychology, Taylor blends academic knowledge with lived experience—offering clients a truly trauma-informed, person-centered approach to healing.

Taylor was called to this work through her own journey in recovery. Having personally experienced the challenges of addiction and transformation, she understands how overwhelming and isolating the healing process can feel. Her personal growth fuels her passion to help others reclaim their lives, reconnect with their purpose, and find meaning through recovery.

Known for her warm, nonjudgmental presence, Taylor creates a space where clients feel safe to be themselves and speak openly. She specializes in working with adults navigating trauma, addiction, anxiety, and relationship challenges. Her therapeutic approach is both compassionate and practical—tailored to the individual and grounded in evidence-based practices like Cognitive Behavioral Therapy (CBT), mindfulness, and EMDR principles.

Taylor believes therapy is a collaborative and empowering process. Whether someone is taking their first step toward healing or continuing a long-term journey, she meets them exactly where they are—with respect, flexibility, and unwavering support.

heather

Registered Dietitian Nutritionist

Heather brings over 15 years of experience as a Registered Dietitian Nutritionist specializing in behavioral health and substance use recovery. With a Master’s in Multidisciplinary Health Communications and a Bachelor’s in Nutrition and Dietetics, she integrates trauma-informed care, motivational interviewing, and relapse prevention into her practice.

At Hope & Healing, Heather designs personalized nutrition plans that support mood stability, medication efficacy, and sustainable recovery. Known for her evidence-based, client-centered approach, she ensures nutrition is a core part of every treatment plan.

Kim

Outpatient Program Manager

Kim Staaf is a compassionate and driven leader at Hope & Healing Addiction Treatment Centers, where she serves as the Outpatient Program Manager. A current student at Arizona State University majoring in Information Technology, Kim balances her academic pursuits with a deep passion for helping others heal and grow.

Kim is a compassionate and dedicated professional with a big heart and a genuine curiosity to learn. She deeply cares about seeing clients succeed and works tirelessly to support their goals. Her journey in behavioral health began with Hope & Healing while she was preparing to receive her 18-month sobriety chip. On July 27, 2025, Kim celebrated five years clean and sober from all mind-altering substances—a milestone that reflects her resilience and unwavering commitment to recovery.

Having walked her own path, Kim brings lived experience, empathy, and authenticity to her role.She is living proof that your past does not define your future, and that recovery is not only possible, it’s transformative. Her personal strength and passion for helping others shine through in every interaction, inspiring clients to believe in themselves and embrace their own healing journeys.

Dom

Behavioral Health Technician

Dom McGuire brings deep compassion and powerful lived experience to his role as a Behavioral Health Technician at Hope & Healing. After overcoming a 20-year struggle with addiction following the loss of his wife, Dom made the courageous decision to turn his life around—and now dedicates himself to helping others do the same.

Dom is certified in Peer Support, Motivational Interviewing, Trauma-Informed Care, and CPR, and holds additional training through RHAAZ House Manager I & II modules. With two years in the behavioral health field and a Level 1 Fingerprint Clearance Card, he combines professional skills with personal insight to support clients through every stage of their recovery journey.

As both a Peer Support Specialist and House Manager, Dom is known for his infectious energy, empathetic presence, and genuine ability to connect with clients from all walks of life. His mission is to show others that change is possible—and that recovery is not only achievable, but life-changing.

“I’m here to guide, support, and walk beside you as you shape your recovery—because you’ve already made the first great choice by being here.”

Tony

Psychiatric Mental Health Nurse Practitioner

Tony is a Board-Certified Psychiatric Mental Health Nurse Practitioner with a Master of Science in Nursing and more than two years of experience in behavioral health. His clinical focus includes mental health and substance use disorders, where he combines medical expertise with a compassionate, trauma-informed approach.

Tony’s path to psychiatric nursing was shaped by his desire to serve others in moments of crisis. Originally drawn to firefighting, he later discovered the profound impact of mental health care through conversations with nurses and clients in recovery. That realization inspired him to pursue advanced psychiatric nursing, where he now helps clients navigate challenges, build resilience, and rediscover their inner strength.

At Hope & Healing, Tony is known for his empathy, strong communication skills, and calm presence in high-pressure situations. He connects with clients in a genuine, nonjudgmental way, creating a safe environment for open dialogue. His resilience and thorough assessments ensure that every client receives individualized, evidence-based care.

Tony began his career in behavioral health as a Behavioral Health Technician, an experience that shaped his deep respect for the courage it takes to seek help. Today, as a psychiatric nurse practitioner, he continues to honor each client’s voice and story—committed to guiding them with compassion and advocating for their healing.

Jeri

Partnerships Manager

Jeri Long is a Diné (Navajo) woman, U.S. Army veteran, and the Partnerships Manager at Hope and Healing Addiction Treatment Centers. With a deep commitment to service and community, Jeri leads our outreach and partnerships with tribal nations, AHCCCS plans, and veteran-serving organizations across Arizona and the Southwest.

Drawing from her lived experience as both a Native woman and a veteran, Jeri brings unmatched insight and empathy to her work. She specializes in building trust-based partnerships with Indian Health Services, tribal health departments, and VA teams to ensure access to culturally respectful, trauma-informed care.

Fluent in Navajo, she is uniquely equipped to connect with clients and partners in a way that honors tradition, language, and healing.

Ace

Veterans Liaison

Horace “Ace” Carter is the Veterans Liaison at Hope and Healing Addiction TreatmentCenters, where he serves as a bridge between military veterans and the behavioral healthcare they deserve. An Army veteran himself, Ace uses his personal journey of recovery to support others navigating the challenges of PTSD, Addiction, and reintegration after service. Before finding long-term sobriety and stability, Ace experienced homelessness and struggled with mental health and substance use.

Today, he channels that lived experience into purpose—helping veterans overcome barriers, access treatment, and rebuild their lives with dignity. Ace works closely with VA case managers, community care teams, and Veteran-Serving Organizations to ensure every veteran who reaches out is met with understanding, respect, and a clear path forward. His authenticity, compassion, and unwavering commitment make him a powerful advocate for those who have served.

Mike

Director of Community Relations

As the Director of Community Relations, Michael’s focus is on creating and maintaining strong relationships with individuals and organizations in the community we serve. His goal is to offer our program as a resource to those seeking treatment for addiction and general mental health. He is driven, passionate, and feels a sense of purpose in his work—confident that his experience has value and can help others find the miracle of recovery.

Jake

Director of Marketing

angie

Admissions Coordinator

For the past 30 years, Angie has owned and worked in a number of medical clinics and helped thousands of people improve their health and moved on to live healthier lives. As a master Reiki practitioner, she has always adopted a holistica pproach towards healing.It is that experience that taught her how to have empathy, compassion, support and dignity for her patients. She fell into the field of addiction and recovery by accident when a friend needed her help. She was hands on and took a proactive approach to support her friend, and that is when she realized that she had applicable skills that she could contribute to and make a difference in the lives of people on their recovery journey. To gain experience in the industry, Angie went on to get a peer support certification. She wanted to learn how to be more proficient, so she got hired to work in a BHRF, an IOP and as a house manager.

Since starting this journey 5 years ago, she has grown to love the work because of who she is; compassionate, kind, friendly and positive. Furthermore, she believes that everyone deserves compassion and empathy as they take the brave step towards recovery.

As the first point of contact our clients come across, she feels that it is important to set a positive tone for them and make them feel safe on their recovery journey. Having strong communication skills, being organized, being able to multitask, and in addition to having lots of compassion, empathy and being an active listener are what makes Angie a perfect fit for this position. She always strive to let potential clients know that she truly cares about each person’s wellbeing, that she understands the courage it takes for someone to ask for help.

casper

Fleet Manager

Casper Johnson serves as the Fleet Manager at Hope & Healing Addiction Treatment Centers, where he oversees all aspects of transportation and vehicle upkeep. With three years of experience in logistics and fleet management, Casper combines his analytical skills, attention to detail, and strong aptitude for numbers to ensure safe, reliable, and efficient transportation services for clients and staff.

Casper’s professional development includes active membership in NAFA (National Association for Fleet Administrators) and participation in multiple safety seminars, equipping him with specialized knowledge in fleet operations and safety standards. His leadership ensures that vehicles are maintained to the highest standards, contributing to the smooth functioning of daily operations.

What Casper values most about his role is being part of an organization that truly goes above and beyond for its clients. He believes Hope & Healing offers far more than other treatment centers in the Valley, providing compassionate, trauma-informed care that makes a lasting difference. By managing logistics behind the scenes, Casper helps create a dependable, supportive environment where clients can focus fully on their healing journey.

Dan, CPB

Director of Billing & Utilization Review

With a background in Business Administration and a dual focus in Finance and Entrepreneurship, Daniel Zupnick brings a strategic mindset and a heart for service to his role as Director of Billing and Utilization Review. A Certified Professional Biller (CPB), Daniel ensures that the critical behind-the-scenes systems at Hope & Healing run smoothly, ethically, and efficiently—so more people can access life-changing care.

After building a successful career in real estate, Daniel felt a strong pull to do work that was more purpose-driven. Inspired by Hope & Healing’s mission to support individuals through trauma and recovery, he now channels his skills into creating streamlined billing systems and scalable operational processes. His work directly supports the center’s ability to reach more individuals and deliver high-quality, trauma-informed treatment.

Known for his detail-oriented mindset and step-by-step approach to problem-solving, Daniel is a natural when it comes to numbers, compliance, and strategic planning. But it’s his collaborative spirit and team-first attitude that truly set him apart—always ready to help wherever needed to keep the organization running effectively.

Daniel believes in the power of systems to drive impact. At Hope & Healing, he’s proud to be part of an organization that prioritizes long-term wellness, meaningful connection, and better futures for individuals and communities.

sabrina

Billing Assistant

Sabrina Lynn McIntyre is a dedicated Billing Assistant at Hope & Healing Addiction Treatment Centers, where she brings over two years of experience in medical billing and coding. With a diploma in Medical Billing & Coding, Sabrina specializes in ensuring accuracy and efficiency in the billing process while helping clients access the care they need without unnecessary barriers.

Her role includes verifying insurance coverage, securing authorizations, and maintaining error-free documentation—all of which contribute to smooth operations and a positive experience for clients and providers alike. Known for her meticulous attention to detail, teamwork, and positive outlook, Sabrina thrives in process-driven environments that require precision and consistency.

Sabrina’s passion for her work is deeply personal. Having family members in recovery, she understands the importance of compassionate, quality care and takes pride in supporting the mission of Hope & Healing. By advocating for accurate billing and clear communication with insurance providers, she helps ensure that clients can stay focused on healing while receiving the treatment they deserve.

Dana

Director of Compliance

Dana serves as Hope and Healing’s Director of Compliance, overseeing adherence to all federal, state, and local regulations. With a focus on maintaining the organization’s ethical standards, she ensures that the organization operates within legal and regulatory frameworks while supporting its growth and development. Dana holds a bachelor’s degree in Social Work and a master’s degree in communication and public Relations. Her extensive experience includes over 20 years in healthcare management, with a strong background in serving the elderly and building community partnerships. Her expertise helps guide Hope and Healing toward becoming a top-rated, comprehensive behavioral health organization committed to ethical excellence.

Cassi

Operations Director

Cassi is responsible for HR and Operations at Hope & Healing. She comes to us with 22 years in the nursing field, including in the detox and residential programs at SAMHC in Tucson. She brings a compassionate nature, business experience, and a desire to help people into her work at Hope & Healing.

CHLOE 🐾

Ambassador of Paws of Hope

Chloe is a professionally trained therapy dog known for her intuitive nature, comforting presence, and unmistakable charm. With a keen sensitivity to emotional needs, she provides support to individuals navigating stress, anxiety, trauma, and other challenges. Her gentle demeanor and affectionate spirit create a safe and welcoming environment for healing.

Beyond her therapeutic role, Chloe brings a unique blend of confidence and character to every interaction. Her expressive personality—equal parts sass and sweetness—makes her a favorite among clients and staff alike. Whether she’s offering quiet companionship or a playful nudge, Chloe’s presence is a reminder that healing can come in many forms.

When she’s not offering comfort and companionship, Chloe can be found lounging by the sweat lodge, savoring cheeseburgers, chasing lizards with wild abandon, and soaking up all the belly rubs and naps she can get. Her downtime is just as spirited and heartwarming as her work.

George 🐾

Ambassador of Paws of Hope

George is more than just a dog he’s a gentle soul with a story of resilience and healing. Once a victim of hardship and trauma, George faced challenges no animal should ever endure. With time, care, and love, he found safety at Hope and Healing where he is now cherished as part of the family.

Today, George shines as a symbol of hope and strength. His kind eyes, wagging tail, and affectionate nature bring comfort to everyone he meets. He has an extraordinary ability to sense when someone needs a little extra love, offering quiet companionship, joy, and a calming presence to clients on their own recovery journeys.

George’s journey reminds us that healing is possible, even after the hardest times. His beautiful personality touches hearts every day, filling the home with warmth, laughter, and peace.

Hope & Healing Is

CARF Accredited & LegitScript Certified

With locations in Mesa, Scottsdale, Phoenix, and Surprise, AZ, Hope & Healing Addiction Treatment Centers are the premier Residential and Outpatient Treatment Centers in Arizona treating substance use disorder, trauma-related issues, mood and anxiety, and co-occurring disorders.